At sevenbet, your privacy matters. This page explains what personal information we collect, why we collect it, how it is used, and what rights you have as a Filipino member of our platform.
Last updated: 2025. This policy applies to all registered members accessing sevenbet from the Philippines.
A clear breakdown of the personal data sevenbet gathers and the purpose behind each category.
When you create an account on sevenbet, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify that you meet the minimum age requirement of 21 years old, which is mandatory for all Filipino members on our platform. Your contact details allow us to send you important account notifications, security alerts, and updates about your activity. We do not use your registration data for unsolicited marketing without your explicit consent. All registration data is stored securely and is only accessible to authorised personnel who need it to operate and maintain your account.
To process deposits and withdrawals in Philippine pesos (PHP), sevenbet collects payment-related information such as your preferred payment method, transaction reference numbers, and account identifiers associated with your chosen local payment provider. We do not store full card numbers or sensitive authentication credentials on our servers — these are handled directly by our payment partners under their own security standards. Financial data is retained for the period required by applicable Philippine regulations and is used solely for processing transactions, resolving disputes, and complying with anti-money laundering obligations. Your withdrawal history and transaction records are accessible to you at any time through your account dashboard. If you have questions about a specific transaction, our support team can assist you via the details on the FAQ page.
As you use the sevenbet platform — whether on desktop or through the mobile app — we automatically collect technical data such as your IP address, device type, operating system, browser version, and session timestamps. This data helps us detect unusual login activity, prevent unauthorised access, and ensure the platform performs reliably for all Filipino members. We also record your betting history, game participation, and navigation patterns within the platform to improve our services and personalise your experience where appropriate. Usage data is analysed in aggregate form to understand how members interact with different sections of the site, including Live Casino and Betting. Individual usage records are not sold or shared with third parties for advertising purposes.
sevenbet may collect general location information derived from your IP address to confirm that you are accessing the platform from the Philippines and to comply with applicable jurisdictional requirements. We do not collect precise GPS coordinates or real-time location tracking data from your device. Device identifiers may be used to recognise returning members, streamline the login process on the mobile app, and flag suspicious access attempts from unfamiliar devices. This information is processed in accordance with our security obligations and is not used to build detailed location profiles of individual members. You can review device access history within your account security settings at any time.
When you contact sevenbet's support team or submit an enquiry through any available channel, we retain a record of that communication, including the content of your messages and any attachments you provide. These records are used to resolve your issue, maintain a history of your interactions with our team, and improve the quality of our customer support over time. Communication data is stored securely and is only accessible to support staff who are directly involved in handling your case. We do not share the content of your support conversations with third parties except where required by law or where necessary to resolve a dispute involving a payment provider. If you have a question about how your communication data is handled, you can raise it through the FAQ page.
As part of our Know Your Customer (KYC) process, sevenbet may request a copy of a government-issued identification document — such as a Philippine national ID, passport, or driver's licence — before processing your first withdrawal. This is a standard requirement under anti-money laundering regulations and is designed to protect both you and the platform from fraudulent activity. Submitted documents are reviewed by authorised verification staff and stored in an encrypted format for the duration required by applicable law. We do not use your identity documents for any purpose other than account verification and regulatory compliance. Once verification is complete, you will be notified and your withdrawal request will proceed according to the timelines published on the Withdrawal page.
As a Filipino member of sevenbet, you have meaningful rights over the personal information we hold about you, and we are committed to making it straightforward for you to exercise those rights. You may request access to the personal data we hold on your account at any time, and we will provide a summary of that information within a reasonable timeframe. If any of your personal details are inaccurate or out of date, you have the right to request a correction, and we will update our records promptly upon verification. You may also request the deletion of your personal data in circumstances where we no longer have a legal or operational basis for retaining it, subject to our regulatory obligations under Philippine law. If you wish to raise a concern about how your data has been handled, you are encouraged to contact our support team first — details are available on the FAQ page.
sevenbet retains your personal data for as long as your account remains active and for the period required by applicable Philippine regulations after account closure. Financial records are typically retained for a minimum of five years to satisfy anti-money laundering and tax compliance requirements. Once the retention period has expired and there is no ongoing legal obligation, your data is securely deleted or anonymised. You may request early deletion of non-essential data by contacting our support team, subject to our regulatory obligations.
sevenbet does not sell your personal data to third parties. We may share limited information with trusted service providers — such as payment processors and identity verification partners — who assist us in operating the platform, and these partners are contractually required to handle your data securely. We may also disclose information to regulatory authorities or law enforcement agencies where required by Philippine law. Any third-party sharing is limited to what is strictly necessary for the stated purpose.
sevenbet uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse how the platform is used. Essential cookies are required for the platform to function correctly and cannot be disabled. Analytics cookies help us understand member behaviour in aggregate so we can improve the experience for all Filipino users. You can manage non-essential cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
sevenbet may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered members through the platform. Continued use of sevenbet after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how your data is protected.
Our FAQ section covers common data and account questions from Filipino members. Ready to get started? Create your account or log in now.